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Frequently Asked Questions

Here are answers to some common questions about our services.

How do I secure my booking?

To secure your date, we require a non-refundable deposit (amount varies by package) and a signed contract. The remaining balance is due on the day of the session.

Do you provide unedited RAW files?

Standard packages do not include RAW files. We believe the editing process is half the magic! However, RAW files can be purchased for an additional fee if needed.

What is your turnaround time?

For portraits, you can expect photos within 3 days. Weddings and events typically take 7 days for photos and 10-14 days for video projects.

Do you travel?

Yes! We are based in Lexington, KY, but we love to travel. Travel fees may apply for locations outside of our standard service area.

What if I need to reschedule?

Life happens! If you need to reschedule, please let us know at least 48 hours in advance. Your deposit can typically be transferred to a new date, subject to availability.

Milima Visuals

Capturing moments, creating memories. Based in Lexington, KY.

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